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Way Finders

1780 Main Street
SPRINGFIELD, MA 01103
Website:wayfinders.org/

Company Description:
Everyone deserves a home.
Way Finders confronts homelessness head on in communities throughout western Massachusetts, including Hampden and Hampshire counties. We have developed targeted services that help people lift themselves up and out of homelessness with a focus on Housing, Real Estate, Employment Support and Community Services.
Salary Range:Location:
16.21 - $19.45 per hour Per Hour SPRINGFIELD, MA
Job Type:Category:
Full TimeHuman Services
Education Level:Work Experience:
Bachelor's Degree
Preference: Nice to have
3+
Preference: Nice to have
Skills/Certifications/Licenses:
Driver's license - Preference: Required
Description:
Housing Case Manager

Are you interested in work that makes a difference in the lives of others? Way Finders is a mission-oriented, nonprofit organization offering a fast-paced, professional work environment focused on achievement. We employ individuals with a strong commitment to excellence, a collaborative nature and the desire to make a difference. We are seeking a full-time Housing Case Manager in our Housing Support Services department. The Housing Case Manager is responsible for facilitating the successful placement of families into permanent housing through focused assessment, case management, and stabilization services.

At Way Finders, we light pathways and open doors to homes and communities where people thrive. The largest nonprofit housing provider in Western Massachusetts, Way Finders also specializes in housing counseling, financial and first-time homebuyer education, employment training, neighborhood revitalization, and a variety of other services throughout the region. The need for Way Finders’ programs and services is great and continues to grow each year. Whether a person is experiencing a housing crisis, in need of rental assistance, or ready to purchase a first home, our Housing Centers provide a welcoming, accessible space for counseling, assistance, training and placement, and ongoing support. During our last fiscal year, Way Finders services impacted 52,000 men, women, and children in the region. Stable housing is the platform upon which we work with our clients to help them to meet their own goals and to thrive. As families thrive, so do the communities in which they live.

This position requires in-person work, Monday – Friday 8:00 am – 4:00 pm.

Essential Functions/Responsibilities
-Conduct assessments of client housing needs and barriers that affect stabilization including financial, legal, mental health, substance abuse, employment, health care, and housekeeping
-Develop, review, and implement client self-sufficiency plans
-Coordinate support services, initiate referrals, and provide advocacy, crisis intervention, and supportive counseling to clients
-Develop partnerships with internal and external service providers to ensure comprehensive and seamless service delivery
-Obtain permanent housing placement and work collaboratively with the Leasing Specialist to support the transition and mediate issues between clients and owners/landlords
-Educate and assist families on financial literacy
-Enter and maintain data used to track progress on established goals
-Conduct regular home visits and monitor progress in meeting goals while in shelter and during stabilization
-Maintain complete and accurate case files in a timely manner
-Transport clients to appointments as appropriate
-Provide on-call services as scheduled

Hiring Requirements/Preferences
-Bachelor’s degree; commensurate experience may be substituted for a degree
-3 years’ experience in housing or social services case management; knowledge of the local service and provider network
-Ability to organize and prioritize
-Clear, effective, and timely communication skills across all levels of internal staff, clients, and constituents
-Experience working in Microsoft Office (Outlook, Word, Excel) and comfort learning new software applications
-Valid driver’s license with acceptable driving record; reliable vehicle
-Bilingual (Spanish/English) preferred but not required
-CORI/MVR

Benefits
-Generous paid time-off
-12+ holidays annually
-Health, dental, and vision insurance options
-Educational assistance
-Medical Reimbursement Account
-Dependent Care Account
-403(b) retirement plan with employer match
-Life insurance
-Short-term and long-term disability insurance
-Transportation benefits
-Employee Assistance Program
-Annual staff picnic!

Wage range is $16.21 – $19.45/hour depending on qualifications. Interested applicants must submit a cover letter and resume; applications accepted until position is filled.

Way Finders is an Equal Opportunity Employer that seeks a diverse staff in order to reflect our community and those we serve. Qualified individuals from diverse backgrounds are strongly encouraged to apply. This position is available to all without regard to race, color, religion, national origin, disability, age, gender or gender identity, sexual orientation, political affiliation or veteran status. We provide reasonable accommodation for qualified individuals.

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