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Hampshire Regional YMCA 286 Prospect St Northampton, MA 01060 Website:hrymca.org/work-at-the-y/job-opportunities |
| Salary Range: | Location: | NORTHAMPTON, MA |
| Job Type: | Category: | Full / Part Time | Customer Service |
| Education Level: | Work Experience: |
| High School or Equivalent Preference: Nice to have |
Preference: Nice to have |
| Description: | |
| The core values that guide the YMCA in fulfilling the mission and goals are: Caring, Honesty, Respect, Responsibility - For ALL. Hampshire Regional YMCA Part-time or Full-time General Summary The Hampshire Regional YMCA is seeking a part-time or full-time Member Services staff member for our fast-paced Welcome Center. The Member Service team serves as the role model for all membership staff in active listening, member onboarding, cause-driven tours, exceptional customer service and use of best practices to drive member recruitment, satisfaction, retention and recovery. Essential Functions/Job Duties: • Thrive on working in a collaborative environment • Are very adaptable and have strong written and verbal communication skills • Are a great problem solver who can think on your feet • Truly enjoy multi-tasking and can do so with a smile and enthusiasm • Like being part of a team that cares about each other and enjoys working together • Want to know that the work you do contributes to building a better, stronger community Benefits include a free membership to the Y and an opportunity to participate in 403(b). | |
| Requirements: | |
| Job Qualifications: • High School Diploma or equivalent. Bachelor’s Degree preferred. • Excellent customer service skills • Microsoft Office, Word, Excel and Power Point experience • Bilingual (English and Spanish) is a plus • Strong organizational, problem-solving and leadership skills • Must have some/all availability Monday-Friday from 5:15-9am Requirements: 1. YMCA application, which can be found on our website: https://www.hrymca.org/wp-content/uploads/2017/12/Employment-Application-Updated-for-2017.pdf Please email your application to sovina.mansfield @hrymca.org (In addition to the application please feel free to submit a resume) Or mail/in person, Attn: Sovina Mansfield, 286 Prospect St. Northampton, MA 01060 | |
