Part-time Library Technician - Branch Libraries


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Town of Amherst
4 Boltwood Avenue
Amherst, MA 01002
Website: Click Here

Company Description:
The Town of Amherst seeks a workforce that reflects the diversity of its community and strives toward racial equity and environmental sustainability. All are encouraged to apply. AA/EEO
Part-time Library Technician - Branch Libraries
To Commensurate With Experience
Part Time
Government/Public Service
High School or Equivalent
Up to One Year

                                          Part-time Library Technician – Branch Libraries 

Job Summary:

The Jones Library System seeks a creative and energetic Library Technician to work part-time at our North Amherst and Munson Memorial Library branches.  This position works under the general supervision of the Head of Branch Services.  We are looking for an individual who displays a genuine enjoyment of welcoming and working with people of all ages; who enjoys work that supports and strengthens the community; who has great communication skills and is committed to providing excellent customer service; and is excited about opportunities to provide educational and recreational services to library visitors. 

Duties include:

  • Provides exceptional customer service and a welcoming atmosphere for everyone.
  • Uses library computer system to check out and in library materials, and to register and update borrowers’ records; finds requested materials for patrons; answers questions on how to use the library and directs patrons to other staff members as appropriate.
  • Explains library policies; answers telephone calls.

Requires High School Diploma or GED equivalent. Experience working in a customer service capacity with people of all ages; experience working with various types of computer software; interest in reading; ability to pay close attention to detail; ability to handle stressful situations. Must have flexibility to cover Saturday shifts.

This is a part-time position (13.5 hours per week). The schedule for this position is Monday 3:00-7:30, Wednesday 3:00-7:30, and Friday 9:30-2:00, primarily at the North Amherst branch. The pay range is from $15.30 to $20.56 per hour in eleven steps.



 Minimum Qualifications:

Graduation from a high school or GED equivalent. Working knowledge of computer operation; general knowledge or interest in literature. Skill in operation of listed equipment. Ability to pay close attention to detail, and work with alphabetical and numeric organization.  Ability to effectively deliver customer service in a friendly courteous manner; Ability to communicate effectively verbally in person and over the telephone, and in writing; Ability to work with all ages and with people from a variety of backgrounds, cultures, and experiences; Experience handling money and calculating change; Is prepared to encounter challenging interactions and is willing to learn from them and seek out solutions with the help of supervisors and colleagues. Bilingual capabilities strongly preferred.

 To view the full job description and requirements visit

The Town enjoys a long tradition of active, participatory, & professional government, and seeks a workforce that reflects the diversity of the community.

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