Serving the Pioneer Valley, Western Mass
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Valley Medical Group

329 Conway Street

Salary Range:Location:
To Commensurate With Experience FLORENCE, MA
Job Type:Category:
Part TimeHealthcare Office
Education Level:Work Experience:
High School or Equivalent
Preference: Preferred

Preference: Nice to have
Customer Service - Preference: Nice to have

Thank you for exploring a career with Valley Medical Group! We are a provider-owned, multi-specialty group caring for more than 55,000 patients at four locations throughout the Pioneer Valley.

Valley Medical Group is looking for a motivated and personable Medical Receptionist to join our team and work in our Northampton Health Center! If you are looking for an exciting and fast-paced environment, this is your opportunity! 

Position: Medical Receptionist

Location: Northampton, MA

Hours:  This is a pert-time, 28 hour/ week position. The hours are: Saturday 8:00am-4:00pm, Sunday 8:00am-12:00 pm, Monday 8:00am-5:00pm, Tuesday 8:00am-5:00pm.

As the Medical Receptionist you will be responsible for phone and portal management, which includes answering and directing calls, documenting messages, queueing medications, and relaying messages to patients from Providers. Additionally, you will also be responsible for managing reception inboxes and portal messages by responding to questions and scheduling same day and future appointments.

Job Responsibilities:

  • Answer and direct phone calls
  • Patient check in – obtain demographic information, insurance verification, collect payments, provide necessary forms
  • Patient check out – scheduling follow up appointments
  • Document all interactions in the Electronic Medical Record (EMR)

Do You Belong at Valley Medical Group?

At Valley Medical Group we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance care and enhance lives.


  • 2 or more years of customer service experience
  • Experience as a medical receptionist or other front office experience preferred
  • Ability to multitask and prioritize

Valley Medical Group offers: 

  • Medical, Dental & Vision Plans
  • 401k plan with company match
  • Health Savings Account & Flexible Spending Account
  • Generous Paid Time Off 
  • 7 paid holidays 
  • Company-paid long- term disability insurance
  • Company-paid life insurance 
  • Voluntary Life, Accident and Critical Illness insurance options
  • Company Wellness Program 
  • Employee Assistance Program


Equal Employment Opportunity Employer

Valley Medical Group is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.

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Boxcar Media, LLC  • North Adams, MA 01247 •  Tel: 413.663.3384 • Fax: 413.664.4251 • Email: info@jobsinthevalley.com