1780 Main Street
SPRINGFIELD, MA 01103
Everyone deserves a home.
Way Finders confronts homelessness head on in communities throughout western Massachusetts, including Hampden and Hampshire counties. We have developed targeted services that help people lift themselves up and out of homelessness with a focus on Housing, Real Estate, Employment Support and Community Services.
|Salary Range:||Location:||$16.21-$19.45 Per Hour||SPRINGFIELD, MA|
|Job Type:||Category:||Full Time||Human Services|
|Education Level:||Work Experience:|
Preference: Nice to have
Driver's license - Preference: Required|
|Housing Case Manager|
At Way Finders, we light pathways and open doors to homes and communities where people thrive. The largest nonprofit housing provider in Western Massachusetts, Way Finders also specializes in housing counseling, financial and first-time homebuyer education, employment training, neighborhood revitalization, and a variety of other services throughout the region. The need for Way Finders’ programs and services is great, and continues to grow each year. Whether a person is experiencing a housing crisis, in need of rental assistance, or ready to purchase a first home, our Housing Centers provide a welcoming, accessible space for counseling, assistance, training and placement, and ongoing support. During our last fiscal year, Way Finders services impacted 52,000 men, women, and children in the region. Stable housing is the platform upon which we work with our clients to help them to meet their own goals and to thrive. As families thrive, so do the communities in which they live.
Way Finders is a mission-oriented, nonprofit organization offering a fast-paced, professional work environment focused on achievement. We employ individuals with a strong commitment to excellence, a collaborative nature and the desire to make a difference. We are seeking a Housing Case Manager to provide re-housing to homeless families in an Emergency Assistance shelter. The Housing Case Manager is responsible for facilitating the successful placement of families who are currently in emergency scattered site apartments and/or shelters into permanent housing through effective housing focused assessment, case management, and stabilization.
This position is currently being performed in a hybrid manner - both working remotely, and some onsite and client visits required.
-Conduct assessments of client housing needs and other barriers that affect stabilization including financial, legal, mental health, substance abuse, employment, health care and housekeeping;
-Review self sufficiency plans. Develop and implement goals that address identified needs and maximize self sufficiency;
-Coordinate support services, initiate referrals, provide advocacy, crisis intervention and supportive counseling to clients;
-Develop partnerships with internal and external service providers to ensure comprehensive and seamless service delivery;
-Obtain permanent housing placement and work collaboratively with the Leasing Specialist to coordinate resources and services to support their transition;
-Educate and assist families on financial literacy and obtaining needed resources;
-Enter and maintain data used to track family progress on established goals;
-Conduct regular home visits and monitor family progress in meeting goals while in shelter and during stabilization;
-Maintain complete and accurate case files in a timely manner;
-Collect and share information on available stabilization services and resources;
-Assist Leasing Specialist in the mediation of issues between clients and owners/landlords;
-Transport clients to appointments as appropriate;
-Provide On-call services as scheduled.
-Bachelor’s Degree (or equivalent experience) in relevant subject matter such as social services or public administration;
-3 years experience in housing or social services case management;
-Ability to organize and prioritize;
-Able to effectively communicate with all levels of internal staff and external clients and constituents;
-Valid Driver’s License and reliable vehicle;
-Bi-lingual (Spanish/English) preferred;
-Working knowledge of PC based computer software.
Strong candidates will have related experience with homeless families and housing programs; excellent organizational, verbal and written communication, and computer skills; knowledge of local community and service provider network; and a reliable vehicle. Bilingual (Spanish/English) preferred, but not required. Wage range $16.21 – $19.45/hour depending on education and experience. Interested applicants must submit a Resume and Cover Letter; applications accepted until position is filled. SORI/CORI/MVR.
Way Finders is an Equal Opportunity Employer that seeks a diverse staff in order to reflect our community and those we serve. Qualified individuals from diverse backgrounds are strongly encouraged to apply. This position is available to all without regard to race, color, religion, national origin, disability, age, sex, sexual orientation, gender identity, political affiliation or veteran status. We provide reasonable accommodation for qualified individuals.