Job: Client Service Specialist-Northampton (515)

ServiceNet

21 Olander Drive
Northampton, MA 01060

Company Description:
ServiceNet employs more than 1,500 people in our diverse network of mental health and human service programs throughout western Massachusetts and Worcester County – from professional therapists who offer a wide range of evidence-based therapies in our behavioral health centers, to direct care staff in our group homes and enrichment centers, to the vocational specialists at our working farm in Hatfield. And we have a variety of interesting, challenging positions available. We hope you will apply!
Salary Range:Location:
Per Year NORTHAMPTON MA
Job Type:Category:
Full TimeHuman Services
Education Level:Work Experience:
High School or Equivalent
Preference: Required

Preference: Nice to have
Skills/Certifications/Licences:
Description:
CLIENT REGISTRATION-CLIENT SERVICE SPECIALIST
Northampton
Our busy outpatient clinic in downtown Northampton is seeking a part-time-client service specialist. This person will have excellent customer service skills and previous experience working in a fast-paced office environment and experience interacting with many different populations. They will assist all callers inquiring about services with our Outpatient Behavioral Health Centers.

The Client Service Specialist, located in our Client Registration Department, is responsible for a variety of administrative duties necessary to run the department efficiently, including, but not limited to being cross trained in all office positions. They will also serve as a liaison for information and communication between clients, doctors, and clinicians.
Our outpatient services provide counseling and medication management, when needed, to anyone struggling with mental health or substance abuse issues in all five of our outpatient clinics. We provide evidence-based treatments that work.

POSITION QUALIFICATIONS:

• Minimum 1 year of office experience.
• Excellent typing, organization and interpersonal skills.
• Knowledge of computers and office machinery.
• Knowledge of excel

Vacancy 1

Fulltime positions available

Monday-Friday 9am-5pm



WHAT WE OFFER
In addition to a competitive pay rate of $14.50 an hour, we offer:
• a generous time-off package;
• comprehensive, health and dental insurance plans;
• a 403(B) retirement plan, with employer matching;
• Long-term disability benefits; paid life insurance; tuition assistance; and several more benefit options.

INTERESTED?
Please email your resume and cover letter, please note Search #515 in the subject line, to jobs@servicenet.org. We look forward to hearing from you!

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. We are proud to be a tobacco-free employer.
Requirements: