The Eric Carle Museum of Picture Book Art 125 W Bay Rd Amherst, MA 01002 Company Description: The Eric Carle Museum of Picture Book Art opened its doors in Amherst, Massachusetts 20 years ago with a bold but simple vision: to ensure that picture-book illustration, as an art form, is celebrated around the world. Both as an institution and as a team of museum professionals, The Carle is committed to diversity, equity, access, and inclusion. We bring those values to our exhibitions, programs, partnerships, and organizational culture. The Eric Carle Museum of Picture Book Art is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Salary Range: Location: Per Year AMHERST MA Job Type: Category: Part Time Customer Service Education Level: Work Experience: High School or Equivalent Preference: Preferred Up to One Year Preference: Preferred Skills/Certifications/Licences: Description: The Eric Carle Museum of Picture Book Art in Amherst is seeking an outgoing friendly individual to create a positive experience for Museum guests. Guest Services Staff work at Admissions, within the Galleries and the Reading Library. Duties include sale of daily Museum admission, advance program tickets, and memberships; Gallery security; maintenance of the Reading Library by shelving books and leading Storytime. The ideal candidate for this position will be committed to engaging with patrons and providing outstanding customer service which includes sharing their knowledge of picture books, responding to patron concerns and questions, resolving general complaints from guests and members on site, and efficient, accurate cashiering. In order to provide excellent service, Staff will stay abreast of current and upcoming exhibitions, films, educational programs, and marketing campaigns. Requirements: Reporting to the Guest Services Coordinator the position requires a team oriented person who is capable of multi-tasking; applicants should have previous experience working with the public, an interest in Museum work is preferred. Approx. 14 hours per week Tuesdays 9:30-4:30 and Saturdays 9:30-5:30. Application deadline February 24, 2020 - applications received after that are not guaranteed to be included for consideration of this position. Please submit cover letter and resume and/or our electronic employment application to hr@carlemuseum.org.