Yiddish Book Center 1021 West Street Amherst, MA 01002 Company Description: The Yiddish Book Center is a nonprofit organization working to rescue Yiddish books, and to recover, celebrate, and regenerate Yiddish and modern Jewish literature and culture. Since our founding in 1980, we have launched a wide range of bibliographic, educational and cultural programs to share these treasures with the modern world. Salary Range: Location: Per Year AMHERST MA Job Type: Category: Full Time Fundraising/Development Education Level: Work Experience: Bachelor's Degree Preference: Required 3+ Preference: Preferred Skills/Certifications/Licences: Description: The Yiddish Book Center is a non-profit cultural organization with a national and international membership base. We are seeking a Membership and Online Fundraising Systems Manager to take a leadership role in the continued development of our online fundraising and outreach efforts; and in coordinating constituent management, donations processing, and member communications. The Membership and Online Fundraising Systems Manager also supports technical operations for new and ongoing projects across the organization. Responsibilities: * Coordinates online fundraising efforts to coincide with direct mail appeals, and additional online-only outreach projects throughout the year. Creates and maintains membership-related web content, including donation forms * Ensures that membership records and communications are handled appropriately following Yiddish Book Center policies and procedures. Specifically: Gift processing, constituent data entry and updates, data-sync of Raiser’s Edge and Luminate records, written and phone communication with members in response to inquiries *Participates in the strategic planning process for the website and other online tools, and helps to implement solutions based on these goals. Acts as a resource to resolve technical problems day-to-day for staff and outside users * Provides training and support for staff users of the bulk email tools, user databases, web forms, and other web content * Organizes training and supervision of work study, part-time and seasonal employees to assist as needed with membership tasks * Communicates with vendors to maintain tech tools as needed * Trains staff and volunteers on the proper use of audio-visual equipment and works with vendors to keep equipment in working order and up-to-date to meet program needs * Answers multi-line phone system, and other projects and tasks as needed Requirements: * Knowledge of Raiser’s Edge or similar fundraising software * Understanding of non-profit fundraising processes, including industry best practices for online fundraising * Experience with audience segmentation for online communication and reporting * Excellent organizational skills, and ability to prioritize among multiple responsibilities and projects * Flexibility and ability to work in a mid-level leadership role * Technological problem-solving, both immediate and long-range * Excellent written and oral communication skills