Northampton Box Office 78 Main Street NORTHAMPTON, MA 01060 Company Description: NBO (Northampton Box Office) is the Ticketing Box Office for IHEG. Salary Range: Location: min Per Hour NORTHAMPTON MA Job Type: Category: Full / Part Time Sales/Retail Education Level: Work Experience: Associate Degree Preference: Preferred Up to One Year Preference: Required Skills/Certifications/Licences: Description: Box Office Counter Position We are currently seeking full and part time staff for Northampton Box Office. PRIMARY RESPONSIBILITIES *Provide a positive experience at Northampton Box Office by aiding customers with accurate event information and assisting them in purchasing tickets to IHEG events. * Accurately operate and maintain the NBO computer ticketing system * Provide information regarding IHEG events and facilities via face-to-face communication and telephone. * Provide superior customer service to all customers * Assist with miscellaneous box office projects as directed. QUALIFICATIONS *2-5 years prior experience in live music and/or customer service * Well-spoken, friendly, patient and with a good knowledge of popular music and culture. Requirements: Be a mature, patient, detail-oriented, people-loving (no snark or severe cynicism) person. Ideally know something about music.